Carnival

I can’t find where to complain about something to Carnival Cruise Lines. I emailed them on customer service but that didn’t work. Any ideas?

You can write

Gerry Cahill
Carnival Corporation
3655 NW 87th Avenue
Miami, FL 33178

Be sure to include your date of sailing and the name of the ship.

You will likely get a form letter from his office stating whatever happened to you during your cruise was not in accordance with Carnival’s policies and they do more "training" for the staff on whichever ship you sailed.

3 Responses

1. I Want the Answer Says:
   March 10th, 2010 at 11:09 am

   Here is the mailing address as listed on the Carnival website where you can leave any messages or comments.

   Carnival Cruise Lines
   3655 NW 87th Avenue
   Miami, FL 33178
   References :

2. Alex Says:
   March 10th, 2010 at 11:37 am

   try emailing the CEO

   it’s called an EECD (Executive Email Carpet Bomb) you email the CEO and all the other top executives with your complaints. I’m sure the minimum wage folks at the customer service email inbox don’t care about your complaint and won’t do anything about it. however the top executives will, probably not a free cruise maybe just some onboard credit, but they’ll do something.

   Carnival’s CEO is Gerry Cahill so maybe it’s be something like gcahill@carnival.com or gerryc@carnival.com
   References :

3. Julie T Says:
   March 10th, 2010 at 12:02 pm

   You can write

   Gerry Cahill
   Carnival Corporation
   3655 NW 87th Avenue
   Miami, FL 33178

   Be sure to include your date of sailing and the name of the ship.

   You will likely get a form letter from his office stating whatever happened to you during your cruise was not in accordance with Carnival’s policies and they do more "training" for the staff on whichever ship you sailed.
   References :